Jackrabbit User Conference
Conference Details & Agenda
Charlotte: March 14-16, Las Vegas: October 24-26
Case Studies - How Camps have benefited from using Jackrabbit.
"In a search that led us to the doors of 10 other "leading" companies touting camp registration systems, Jackrabbit Technologies (Jackrabbit) was the clear winner!"
"In February of 2007, we were in a situation where we had to choose, implement, train and begin using a registration system within a six week period. To say the least the search was quick and dirty. After two years, the quickly-chosen company was not performing to our expectations and was even being fraudulent in their online processing activities so we gritted our teeth and began another search. This time, however, we were bent on conducting a thorough search. Beginning with a list of 14 criteria, I took the lead on a new search and devised a rating system to help us choose the company to fit our needs."
"Comparing each company against the criteria, Jackrabbit hit 10 of the 14 and had the top score. I went to give this data to the staff; lo and behold another staff member had conducted his own independent search. He asked if I ever heard of Jackrabbit. I showed him the results of my search and we just stared at each other and figured that was fate enough for us. I contacted Jackrabbit to set up a trial but had some questions first. I was pleasantly surprised to have Mark (Mahoney, co-founder) call me. We had a great discussion about our mutual passion for camps and Jackrabbit's capabilities...after that discussion Jackrabbit had 13 out of the 14 criteria: ranging from being web-based to having a third party handle monetary transactions to having enough customization for our needs to handling discounts to being user-friendly for our customers. I was also impressed with their business model and philosophy of wanting an affordable, web-based system that was not an overhead buster. Needless to say, our search was over."
Since going live with Jackrabbit, we have experienced the following benefits:
"No system is a 100% perfect match so there have been a few issues requiring attention; however, the Jackrabbit support team has worked side by side with us with enhancements and training. More is on the way even as I write this. Incredible support team!"
"If you are looking for an affordable, EASY to use online registration system, then Jackrabbit is the ticket. We are just beginning our Jackrabbit journey. Based on the first leg, we anticipate a long relationship. I highly recommend Jack Rabbit and invite you to contact me at jeff@campswamp.com, if you have any doubts or questions."
"Kids First runs over 3000 kids through summer camps. Well, it was one year ago that I became reacquainted with Mark Mahoney and his Jackrabbit biz software. At the time, I was mildly reticent about the fact it was web-based, yet in August, Kids First decided to make the 'big switch' due largely to Mark's integrity and my 'gut feel' that Jackrabbit was going to the 'program of the future.' During the data transfer, things went seamlessly despite our large enrollment."
"Three months ago, my concerns about being web-based COMPLETELY EVAPORATED when our in-house server went down and it took our IT guy two weeks to re-construct our server data. During it all, Jackrabbit never missed a beat; had we been on server-based software I cannot imagine the problems for our Company. Now, I am absolutely convinced it is better the have the professionals doing my backup (by the same company that handles and backs-up of the large global companies, using the same redundancies including backups in multiple cities in case of a regional disaster) ! "
"What about the day-to-day 'usability' of Jackrabbit? For 9 months the Jackrabbit Support Team has worked closely with the Kids First crew to make the enhancements necessary to handle a club of 5100 enrollment. Two weeks ago, at the May BOOT CAMP, when asked how she liked Jackrabbit, Mary, Kids First's Customer Service Department Leader responded by saying "I am ecstatic. It is fast and so easy to learn for my crew." Those were the words I was waiting to hear and the reason I am decided it was time to write this testimonial."
"Do you want a speedy, stable, safe, easy to learn and use, future-oriented program owned, written and supported by a team of people with impeccable integrity? Then may I strongly suggest Jackrabbit."
"After reviewing many software products over the past 10 years, it is clear that Jackrabbit is the #1 choice. Its' easy-to-use features are perfect for the entire range of business, whether you are a start-up club or a large, full-service children's activity center. The incremental cost and ability of the software to grow with your business is without peer in the industry. The Wings Center runs over 2000 kids through summer camps."
"It is my privilege to tell you about my experience getting a new camp/class management system from Jackrabbit. Every aspect of Jackrabbit has dramatically improved my operations!"
Summer Registration results:
"If anyone is considering updating or changing to a new system, please take a look at Jackrabbit. I checked it out from Jeff Metzger's staff and another school. It is everything I could ever wish to have to simplify my school administrative operations. Now I can concentrate on the area I love – the kids!"
"It's very easy to use and adapt to. I love the "Executive Dashboard" initial page which displays the status of enrollment and account receivables. I sell just about everything I believe in, especially which has helped me to streamline my company or my life. Thanks for creating a fantastic solution."
"After two weeks of using the Jackrabbit software our staff is loving it. It's easy to understand, not like the OTHER software that even after a year we still had trouble using it. We really look forward to using all the features that Jackrabbit has to offer us."
"I have evaluated MV Soft and Get Physical. While the programs provided some useful features, they just didn't feel complete to me. In addition, I was not pleased with the user interface of the programs. I took a quick look at ProSchool, which at a glance seemed like a good program but was not affordable for someone like me with a very small center."
"I chose Jackrabbit because it is a complete system. All of the spreadsheets and queries I created using Excel to keep track of the business are already available in Jackrabbit in one place, even the Birthday List. I still have the option of exporting data to Excel if needed. I like the look and feel of the program. I especially enjoy the ability to be able to access my information online from anywhere, anytime. Most importantly, the monthly payment makes it affordable. Honestly, I was sold at the initial data conversion... even with the minor issues we had."
"Thanks a lot for making one of my tasks as a new owner easier."
"I am so glad that you created Jackrabbit. We have found that using your system is easy to understand and easy to use. Jackrabbit went above and beyond with all of the different elements that are offered. We look forward each day to being able to use Jackrabbit. My business information has never been this well organized. Thank you Jackrabbit!!!!!!!!"
"I love the Jackrabbit program because it is easy to use, its online, and you don't have to worry about software installation & updates or backing up your work its all done for you!"
"We love the Jackrabbit program! I can't believe how easy it is to manage my kids and their accounts!"
"I want to let all the school/centers to know how pleased I am with the Jackrabbit program. I have found it easy to read, easy to work and above all, very user friendly. This has made MY job somewhat quicker and more efficient. I can highly recommend this program to anyone who chooses to have interest in this. Thanks once again for developing such a thorough program."
"Until Jackrabbit we pretty much did everything manually. We used QuickBooks for tracking our customer's payments, tuition and purchases, but individual camp/class rosters were set-up in Microsoft Word and had to be manually updated each month before printing them. If we needed info on a student or their family, we had to search through our enrollment forms. We have 2 locations so we had to make a copy of the enrollment forms of the students attending at the 2nd location."
"Our managers and instructors had very little, if any, access to student and customer information before Jackrabbit. Checking to see if a student was making up too many camps/classes was a long and time consuming job, searching through every camp/class roster. Tracking the number of students in each camp/class involved reviewing each class roster daily and manually counting each student then forwarding that count to the lady that does our placements. I could go on, but I think you get the picture. Jackrabbit has put everything about our camps/classes, students and their families at our staff's fingertips. It has freed up time to develop new programs and improve the ones we have. We shopped around, but found Jackrabbit to be the best and most affordable school and customer data management system available. "
"The Jackrabbit system is a very powerful but intuitive system to use. The ability to log in from any computer anywhere without the need for installing additional software or buying additional licenses is one of its greatest advantages. I imported my data from another system via the Jackrabbit spreadsheet import feature and was up and running in a matter of minutes. The software is simple to use and provides us with powerful management reports. This system will revolutionize the way we manage our customers!"
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