"In a search that led us to the doors of 10 other "leading" companies touting camp registration systems, Jackrabbit Technologies (Jackrabbit) was the clear winner!"
"In February of 2007, we were in a situation where we had to choose, implement, train and begin using a registration system within a six week period. To say the least the search was quick and dirty. After two years, the quickly-chosen company was not performing to our expectations and was even being fraudulent in their online processing activities so we gritted our teeth and began another search. This time, however, we were bent on conducting a thorough search. Beginning with a list of 14 criteria, I took the lead on a new search and devised a rating system to help us choose the company to fit our needs."
"Comparing each company against the criteria, Jackrabbit hit 10 of the 14 and had the top score. I went to give this data to the staff; lo and behold another staff member had conducted his own independent search. He asked if I ever heard of Jackrabbit. I showed him the results of my search and we just stared at each other and figured that was fate enough for us. I contacted Jackrabbit to set up a trial but had some questions first. I was pleasantly surprised to have Mark (Mahoney, co-founder) call me. We had a great discussion about our mutual passion for camps and Jackrabbit’s capabilities…after that discussion Jackrabbit had 13 out of the 14 criteria: ranging from being web-based to having a third party handle monetary transactions to having enough customization for our needs to handling discounts to being user-friendly for our customers. I was also impressed with their business model and philosophy of wanting an affordable, web-based system that was not an overhead buster. Needless to say, our search was over."
Since going live with Jackrabbit, we have experienced the following benefits:
• Training has been reduced to less than two days,
• Process time per camper has been reduced by 75%,
• "I don't know what to do" emails have dropped by 60%,
• Customers rave about how simple and streamlined the registration process is, and
• Directors are pleased with the concise information offered by the dashboard
"No system is a 100% perfect match so there have been a few issues requiring attention; however, the Jackrabbit support team has worked side by side with us with enhancements and training. More is on the way even as I write this. Incredible support team!"
"If you are looking for an affordable, EASY to use online registration system, then Jackrabbit is the ticket. We are just beginning our Jackrabbit journey. Based on the first leg, we anticipate a long relationship. I highly recommend Jack Rabbit and invite you to contact me at jeff@campswamp.com, if you have any doubts or questions."
|
Jeff Rorabaugh -
www.CampSwamp.com
|
"Kids First runs over 3000 kids through summer camps.
Well, it was one year ago that I became reacquainted with
Mark Mahoney and his Jackrabbit biz software. At the time, I
was mildly reticent about the fact it was web-based, yet in
August, Kids First decided to make the 'big switch' due
largely to Mark's integrity and my 'gut feel' that
Jackrabbit was going to the 'program of the future.' During
the data transfer, things went seamlessly despite our large
enrollment."
"Three months ago, my concerns about being web-based
COMPLETELY EVAPORATED when our in-house server went down and
it took our IT guy two weeks to re-construct our server
data. During it all, Jackrabbit never missed a beat; had we
been on server-based software I cannot imagine the problems
for our Company. Now, I am absolutely convinced it is better
the have the professionals doing my backup (by the same
company that handles and backs-up of the large global
companies, using the same redundancies including backups in
multiple cities in case of a regional disaster) ! "
"What about the day-to-day 'usability' of Jackrabbit? For 9
months the Jackrabbit Support Team has worked closely with
the Kids First crew to make the enhancements necessary to
handle a club of 5100 enrollment. Two weeks ago, at the May
BOOT CAMP, when asked how she liked Jackrabbit, Mary, Kids
First's Customer Service Department Leader responded by
saying "I am ecstatic. It is fast and so easy to learn for
my crew." Those were the words I was waiting to hear and the
reason I am decided it was time to write this testimonial."
"Do you want a speedy, stable, safe, easy to learn and use,
future-oriented program owned, written and supported by a
team of people with impeccable integrity? Then may I
strongly suggest Jackrabbit." |
Jeff Metzger -
www.KidsFirstSports.com / Small Business Boot Camp
|
| “After reviewing many software products over the past 10
years, it is clear that Jackrabbit is the #1 choice. Its’
easy-to-use features are perfect for the entire range of
business, whether you are a start-up club or a large,
full-service children’s activity center. The incremental
cost and ability of the software to grow with your business
is without peer in the industry. The Wings Center runs over
2000 kids through summer camps."” |
Frank Sahlein -
www.WingsCenter.com / 3rd Level Consulting
|
"It is my privilege to tell you about my experience
getting a new camp/class management system from Jackrabbit.
Every aspect of Jackrabbit has dramatically improved my
operations!
Summer Registration results:
- Within 2 weeks, 50% of our camps were filled.
- Parents registered and paid online easily.
- Dramatic reduction in needed phone calls and
discussions. Saved many staff hours and trouble.
- Instant E-mail confirmations when we processed the
registrations
- Waivers already signed and stored
If anyone is considering updating or changing to a new
system, please take a look at Jackrabbit. I checked it out
from Jeff Metzger's staff and another school. It is
everything I could ever wish to have to simplify my school
administrative operations. Now I can concentrate on the area
I love- the kids!"
|
Linda DeSanders
|
"It's very easy to use and adapt to. I love the
"Executive Dashboard" initial page which displays the status
of enrollment and account receivables. I sell just about
everything I believe in, especially which has helped me to
streamline my company or my life.
Thanks for creating a fantastic solution." |
Jason Williams
|
| After two weeks of using the Jackrabbit software our
staff is loving it. It's easy to understand, not like the
OTHER software that even after a year we still had trouble
using it. We really look forward to using all the features
that Jackrabbit has to offer us. |
Kim England
|
"I have evaluated MV Soft and Get Physical. While the
programs provided some useful features, they just didn't
feel complete to me. In addition, I was not pleased with the
user interface of the programs. I took a quick look at
ProSchool, which at a glance seemed like a good program but
was not affordable for someone like me with a very small
center."
"I chose Jackrabbit because it is a complete system. All of
the spreadsheets and queries I created using Excel to keep
track of the business are already available in Jackrabbit in
one place, even the Birthday List. I still have the option
of exporting data to Excel if needed. I like the look and
feel of the program. I especially enjoy the ability to be
able to access my information online from anywhere, anytime.
Most importantly, the monthly payment makes it affordable.
Honestly, I was sold at the initial data conversion...even
with the minor issues we had."
"Thanks a lot for making one of my tasks as a new owner
easier." |
Toni Ellis
|
| I am so glad that you created Jackrabbit. We have found
that using your system is easy to understand and easy to
use. Jackrabbit went above and beyond with all of the
different elements that are offered. We look forward each
day to being able to use Jackrabbit. My business information
has never been this well organized. Thank you
Jackrabbit!!!!!!!!
|
Heather Young
|
| "I love the Jackrabbit program because it is easy to
use, its online, and you don't have to worry about software
installation & updates or backing up your work its all done
for you!" |
Sarah Bowles
|
| "We love the Jackrabbit program! I can't believe how
easy it is to manage my kids and their accounts!" |
Tarra Morris
|
| "I want to let all the school/centers to know how
pleased I am with the Jackrabbit program. I have found it
easy to read, easy to work and above all, very user
friendly. This has made MY job somewhat quicker and more
efficient. I can highly recommend this program to anyone who
chooses to have interest in this. Thanks once again for
developing such a thorough program." |
Beverly Schaeffer
|
"Until Jackrabbit we pretty much did everything
manually. We used QuickBooks for tracking our customer's
payments, tuition and purchases, but individual camp/class
rosters were set-up in Microsoft Word and had to be manually
updated each month before printing them. If we needed info
on a student or their family, we had to search through our
enrollment forms. We have 2 locations so we had to make a
copy of the enrollment forms of the students attending at
the 2nd location. "
"Our managers and instructors had very little, if any,
access to student and customer information before
Jackrabbit. Checking to see if a student was making up too
many camps/classes was a long and time consuming job,
searching through every camp/class roster. Tracking the
number of students in each camp/class involved reviewing
each class roster daily and manually counting each student
then forwarding that count to the lady that does our
placements. I could go on, but I think you get the picture.
Jackrabbit has put everything about our camps/classes,
students and their families at our staff's fingertips. It
has freed up time to develop new programs and improve the
ones we have. We shopped around, but found Jackrabbit to be
the best and most affordable school and customer data
management system available. " |
Sandi Brunson
|
| "The Jackrabbit system is a very powerful but intuitive
system to use. The ability to log in from any computer
anywhere without the need for installing additional software
or buying additional licenses is one of its greatest
advantages. I imported my data from another system via the
Jackrabbit spreadsheet import feature and was up and running
in a matter of minutes. The software is simple to use and
provides us with powerful management reports. This system
will revolutionize the way we manage our customers!" |
| Scott Davis |